Why most digital ads don’t deliver results

    Many businesses invest in ads expecting immediate leads, but results are often inconsistent or disappointing.

    This is usually not because ads don’t work, but because the system around them is incomplete.

    Sending traffic to poorly structured websites

    Unclear messaging or weak offers

    No proper conversion tracking

    No follow-up or lead nurture system

    Ads don’t fix these problems, they expose them faster.

    Before we run ads, we align the strategy

    Many businesses jump straight into running ads without first ensuring everything is aligned.

    This often leads to:

    poor conversion rates
    wasted ad spend
    inconsistent results

    Before launching campaigns, we take the time to understand:

    your business and services
    your target audience
    your offer and messaging
    how leads are captured and followed up

    Ads don’t fix underlying issues — they amplify them.

    By aligning the strategy first, we give your campaigns the best chance of success.

    Ads amplify what’s already there — so getting the foundation right first is critical.

    Campaign performance is also influenced by the website experience, which may involve a standard WordPress setup or a more advanced high-performance website for landing pages and conversion.

    Ads work best when supported by a strong website and SEO. If you are deciding between website approaches, explore WordPress website design or high-performance websites. If you also need ongoing website improvements and support, explore Concierge Website Support.

    Search and social ads play different roles

    Google Ads (Search)

    Best for:

    Capturing high-intent traffic
    People actively searching for your services
    Immediate lead opportunities
    Facebook & Instagram Ads (Meta)

    Best for:

    Building awareness
    Retargeting website visitors
    Staying visible to potential customers
    Generating interest before someone is ready to search

    When search and social ads work together, you create both demand and capture it, leading to more consistent lead generation.

    What digital ads should actually do

    Attract the right audience

    Target people actively searching or likely to need your services.

    Convert traffic into leads

    Send visitors to structured pages designed to generate enquiries.

    Provide clear performance data

    Understand what is working, what is not, and where to improve.

    What’s included in digital ads management

    Google Ads campaign setup and management
    Facebook & Instagram (Meta) ads management
    Targeting and audience segmentation
    Ad copy creation and messaging refinement
    Conversion tracking setup
    Landing page alignment and recommendations
    Campaign optimisation and refinement
    Budget and bid management
    Performance tracking and reporting
    Monthly review meeting

    We focus on building and improving a structured lead generation system, not just running ads.

    A structured approach to paid advertising

    Step 1

    Strategy, alignment and setup

    We align your campaigns with your offer, messaging, and website before launching.

    Step 2

    Launch and data collection

    Run campaigns and gather performance data.

    Step 3

    Optimisation

    Refine targeting, ads, and budgets based on real results.

    Step 4

    Continuous improvement

    Improve landing pages, messaging, and conversion pathways.

    Every one of those steps involves a lot of analysis. We use AI tools to work through far more campaign data than we could review by hand, which surfaces patterns and opportunities sooner. The strategy, the judgement, and the decision about what to change next stay with our team: the AI widens what we can look at, experience determines what we act on.

    Ads work best when connected to your wider marketing

    Running ads in isolation often leads to wasted spend and inconsistent results.

    Ads are most effective when combined with:

    A well-structured website
    SEO and content
    Clear messaging
    CRM and follow-up systems

    This is why many businesses include digital ads as part of the Sales Growth Accelerator, where everything is managed as a complete system.

    Wider marketing system
    Traffic generation
    Landing page conversion
    Lead capture and follow-up
    Continuous optimisation

    Investment

    Digital ads management is delivered as an ongoing service focused on continuous optimisation and performance improvement.

    Price

    From $350 per month (incl. GST)

    A base fee for the platforms you advertise on, plus a share of ad spend above $2,000 a month. Ad spend is paid directly to the advertising platform.

    Monthly base fee

    Your base covers account management and the first $2,000 of monthly ad spend. Meta sits above Google because the platform needs continuous creative testing, which means more campaigns running at once for the same budget.

    Google Ads

    $350/month

    Up to 3 active campaigns

    Meta Ads

    $500/month

    Up to 8 active campaigns, 8 new creative variations a month

    Google + Meta

    $750/month

    Up to 11 active campaigns, 8 new creative variations a month

    Campaign allowances are a guide rather than a meter. We review scope together at your quarterly check-in instead of charging per campaign, so restructuring an account to improve results never costs you more.

    Sliding scale on ad spend

    Larger accounts take more managing — more campaigns, deeper reporting, and closer oversight when there is real money at stake. Above $2,000 a month, a share of your ad spend is added to your base.

    Only the spend inside each band attracts that band’s rate, so your fee rises smoothly rather than jumping at each threshold — and your effective rate falls as you scale.

    Monthly ad spend (excl. GST)Rate on that band
    First $2,000Included in your base
    $2,000 – $5,00012%
    $5,000 – $10,00010%
    $10,000 – $20,0007.5%
    Above $20,0006%

    The scale is applied once to your total managed spend across all platforms. Above $50,000 a month we quote a dedicated retainer instead.

    Work out your monthly fee

    Choose your platforms and move the slider to your monthly ad spend. Ad spend is paid directly to the platform and is separate from the management fee below.

    Platforms

    Search accounts stay structurally stable once built.

    $
    $0$60,000+

    Your management fee

    $710 per month (incl. GST)

    That is 14.2% of your $5,000 ad spend.

    Google Ads basecovers your first $2,000 of ad spend
    $350
    12% of spend in the $2,000 – $5,000 band$3,000 of your spend falls here
    $360
    Total per month
    $710

    Plus a one-off $1,000campaign strategy and setup fee. Your monthly fee is calculated on the previous month’s actual spend, so you always know the invoice before the month begins.

    Campaign Strategy & Setup

    Before launching campaigns, we establish a clear foundation to ensure your ads are aligned with your overall marketing strategy.

    This includes:

    offer and messaging alignment
    campaign structure and targeting strategy
    keyword and audience research
    conversion tracking setup
    landing page and funnel alignment

    This ensures your campaigns are built on a structured approach, not run in isolation.

    A one-off campaign strategy and setup fee of $1,000 (incl. GST) applies, covering one platform. Additional platforms are $250 each.

    Recommended Ad Spend

    For most businesses, we recommend a starting ad spend of at least $2,000 per month to generate meaningful data and consistent results.

    Lower budgets can be used, but may limit the ability to properly test, optimise, and improve performance.

    Campaign performance improves significantly when supported by a clear strategy, sufficient budget, and ongoing optimisation.

    The level of investment depends on:

    your industry competitiveness
    your target audience
    your campaign goals
    your ad spend budget

    For most businesses, ads deliver the strongest results when integrated into a broader marketing strategy such as the Sales Growth Accelerator.

    We’ve worked with a range of small to medium businesses to improve campaign performance and lead generation.

    Not sure if ads are the right fit? We can review your current setup and provide guidance.

    Your monthly fee is calculated on the previous month’s actual ad spend, so the invoice is always known before the month begins. The first month is charged at your base fee.

    A minimum 3-month commitment applies to all digital ads management programs.

    Is digital ads management right for your business?

    Good fit:

    You want faster lead generation
    You have a clear service offering
    You are willing to test and refine
    You understand ads require ongoing optimisation

    Not a fit:

    You expect instant guaranteed results
    You don’t have a website that converts
    You want “set and forget” campaigns
    You are not ready to invest consistently

    Frequently asked questions