Privacy Policy
BSharp Technology Pty Ltd (Trading as BSharp Tech)
Last Updated: 25 March 2026
1. Introduction
1.1 BSharp Technology Pty Ltd (ABN 94 627 016 317) respects your right to privacy and is committed to safeguarding the personal information of our customers and website visitors. We adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
1.2 This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information. By using our website or services, you agree to the terms of this Policy.
1.3 "Personal information" means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not, and whether recorded in a material form or not.
2. Collection of Personal Information
2.1 We collect personal information that you voluntarily provide to us, including when you:
- Contact us via our website, phone, or email
- Request a quote or engage our services
- Subscribe to our newsletter or marketing communications
- Submit a form, respond to a survey, or participate in a promotion
- Communicate with our support team
2.2 The types of personal information we may collect include your name, email address, phone number, business name, postal address, and any other information you choose to provide.
2.3 We may also receive personal information about you from third parties (such as referral partners or public sources). If we do, we will handle it in accordance with this Policy.
3. Website & Automated Data Collection
3.1 When you visit our website (www.bsharptech.com.au), we may automatically collect certain technical information, including your browser type, operating system, IP address, pages visited, and referring website. This information is used in aggregate to improve our website and services.
3.2 Cookies - Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us recognise returning visitors and understand how the site is used. You may disable cookies via your browser settings, though this may affect website functionality.
3.3 Third-party tracking tools - Our website uses the following third-party tools that may collect data about your visit:
- Google Analytics - to analyse website traffic and user behaviour
- Meta (Facebook) Pixel - to measure the effectiveness of our advertising and reach relevant audiences
- Google Ads - to serve and measure relevant advertising
3.4 These tools may use cookies and similar technologies to collect data across multiple websites. You can opt out of personalised advertising through your Google account settings or the Meta Ads Preferences tool.
4. How We Use Your Personal Information
4.1 We use your personal information to:
- Provide, manage, and improve our services (website design, development, hosting, digital marketing, and support)
- Respond to enquiries and provide customer support
- Send you service updates, invoices, and administrative notices
- Send marketing communications about our services (where you have consented or where permitted by law)
- Comply with our legal obligations
4.2 We may contact you by telephone, email, SMS, or mail. All marketing communications will include an option to unsubscribe. You may opt out at any time by contacting us at info@bsharptech.com.au or clicking the unsubscribe link in any email.
5. Disclosure of Personal Information
5.1 We may share your personal information with trusted third parties where necessary to deliver our services, including:
- Hosting and cloud infrastructure providers
- Email marketing and CRM platforms
- Payment processors and accounting software
- Professional advisers (accountants, lawyers, insurers)
- Subcontractors or freelancers engaged to assist in service delivery
5.2 We may also disclose your personal information where required or permitted by law, including to comply with a court order, subpoena, legal proceeding, or request from a law enforcement agency.
5.3 Overseas disclosure - Some of the third-party tools and services we use (such as Google and Meta) store and process data on servers located outside Australia. These providers may not be subject to the same privacy protections as Australian law requires. By using our website and services, you consent to this transfer. We take reasonable steps to ensure overseas recipients handle your information in a manner consistent with the APPs.
5.4 In the event of a business sale, merger, or change of control, personal information may be transferred to a successor entity, subject to appropriate confidentiality agreements.
6. Security of Your Personal Information
6.1 We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. This includes physical, electronic, and procedural safeguards.
6.2 Despite our efforts, no data transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of information you transmit to us, and you do so at your own risk.
6.3 We retain personal information only for as long as it is necessary for the purposes for which it was collected, or as required by law. When no longer needed, we take reasonable steps to securely destroy or de-identify the information.
7. Access to and Correction of Your Personal Information
7.1 You have the right to request access to personal information we hold about you, and to request that we correct information that is inaccurate, out of date, incomplete, irrelevant, or misleading. To make a request, please contact us at info@bsharptech.com.au.
7.2 We will respond to your request within a reasonable time. In most cases, we will not charge a fee for access. If we are unable to provide access or make a correction, we will explain why in writing.
7.3 We reserve the right to decline access in circumstances permitted by the Privacy Act 1988 (Cth), such as where providing access would be unlawful or would unreasonably impact the privacy of another person.
8. Privacy Complaints
8.1 If you have a complaint about how we have handled your personal information, please contact us in writing at:
BSharp Technology Pty Ltd
Email: info@bsharptech.com.au
Phone: +61 2 7257 3338
8.2 We will acknowledge your complaint promptly and aim to resolve it within 30 days. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
9. Changes to This Privacy Policy
9.1 We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated Policy will be posted on our website at bsharptech.com.au/privacy/ with a revised 'Last Updated' date. We encourage you to review this Policy periodically.
9.2 Continued use of our website or services after any changes constitutes your acceptance of the updated Policy.
10. Third-Party Websites
10.1 Our website may contain links to third-party websites. These links are provided for your convenience only. BSharp Technology Pty Ltd is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.